Welcome to our new video series on a variety of topics in U.S. healthcare. Check back regularly for updates as we have more videos coming soon!

Episode 1


  • Welcome
    • 1st of an 8 part series
    • Focused on U.S. healthcare system, insurance and treatment guidance and caveats
  • Why we created this video series
    • Audience
  • Who Are We?
  • Why did we create SDthe411?
    • Our mission
      • Adult Focus
      • Pediatric to Adult Challenges
      • Fill in “donut hole” in current organizations
    • Feedback from patients & providers that there is a lot of misclassification about disease
  • Shalla’s story
  • David’s story

Episode 2


The U.S. “Sickcare” System: Navigating a Fragmented System not designed for complex care

  • “Sickcare” vs “Healthcare”
    • Reactionary medicine vs. preventative care
    • How to utilize a primary care provider
    • Insurance dictates prescribing behavior
      • No incentive for metacognition
    • Revolving door phenomenon in clinical visits
  • What it means to be complex
    • Navigating multi-specialists
    • Navigating hospital admission/ER
      • How to practice shared medicine to be an active voice in care
      • To-go bag
      • Labs
      • Polypharmacy
  • Don’t neglect/delay care due to COVID
  • Barriers
    • Punt-Punt-Pass (
    • The ugly T word
    • Lack of willingness to say “I don’t know”
    • Knife fight in a phone booth
  • Solutions Moving Forward
    • Collaborative Care
    • Access resources
      • Clinical Coordination of Care (pharmacy, nurse navigator, case manager, social work, financial assistance-insurance/drug manufacturers
    • Virtual training platforms
    • Pediatric Immunology/Rheumatology as a better model
    • Quality of Life (QOL) and Outcomes
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